WP009 water main replacement program
Replacement of ageing water mains across the Ipswich region for Downer and Urban Utilities, recognised with a Crew of the Quarter award for customer care.
Project overview
Eastoli was engaged to replace critical water mains as part of a rolling network upgrade across the Ipswich region, including trenching, pipe installation, property connections and full reinstatement.
Recognised for customer care
The team’s thoughtful and compassionate response to a vulnerable individual on site highlighted their commitment to safety, empathy and social responsibility. In recognition of this, Eastoli was awarded Crew of the Quarter (Q1) by Urban Utilities for excellence in customer care and community engagement.

“Working with Eastoli has been an outstanding experience. Their team is professional, reliable, and solutions-focused, consistently delivering high-quality outcomes across all project stages. Their communication is clear, and their on-site crews are respectful, safe, and well-organised. I wouldn’t hesitate to recommend Eastoli to anyone looking for a capable and trusted civil delivery partner.”
Nimitha Varghese, Project Engineer, Downer
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Reach Out to us today and we can discuss how Eastoli Infrastructure Renewals can help you and your team.
Delivering infrastructure you can rely on
Eastoli is a reputable civil infrastructure contractor supporting utility companies throughout South East Queensland. Backed by more than 22 years of experience across civil, plumbing and construction, our team delivers end-to-end project solutions, from planning and installation through to commissioning and reinstatement.
What sets Eastoli apart
Eastoli is built on integrity and accountability. As a privately owned business, we take personal responsibility for every project, ensuring clients receive direct access to decision makers and a team that genuinely cares about the outcome.
When you work with Eastoli, you work with professionals who understand the industry, respect the environment we operate in, and are committed to delivering infrastructure that supports growing communities.
Health and safety
The safety of clients and staff is our first consideration. We ensure HSEQ compliance and have a thorough understanding of the legislative requirements. We are 100% committed to the safe delivery of projects. Additionally, our personnel have numerous accreditations which allow us to complete various high risk works.